Terms and Conditions for Booking our Welsh cottage
The hiring contract is between the Hirer and the Owner of the property and incorporates the conditions set out below:
Once you have booked your holiday, which is deemed to be on receipt of deposit, our agreement is a legal contract and your deposit is non-refundable. (Excepting circumstances as described in the enclosed clause “Non-availability of Property - REFUNDS”)

Authority to Sign
The person signing the booking form or otherwise arranging the holiday certifies that he/she is authorised to agree the Booking Conditions on behalf of all persons included. The signatory must be a member of the party occupying the property and must be 18 years of age or over. Bookings cannot be accepted from parties of young people under 18 years of age.

Payment
Weekly Bookings – The Booking form is to be accompanied by a deposit of 20% of the total rent. The balance of the rent must be paid 6 weeks before the commencement of the holiday. Bookings may be subject to cancellation by the owners, if the payment balance is not received by the due date.
Payment in full is required for bookings made less than 6 weeks prior to the start of the holiday.
Week-End Bookings - The full rent is due with the booking. This is non-refundable in case of non-arrival/Cancellation.

Currency
All prices and all payments must be GB Pounds Sterling ONLY

Hirer's Obligation
The Hirer agrees:
To pay for any breakages, losses or damage to the property before departure. To take all reasonable and proper care of the property including furniture, fixtures and fittings and leave it in a clean and tidy condition at the end of the holiday. Particular attention must be given to the kitchen, ensuring that all equipment, appliances and utensils are left clean and tidy. The Hirer is responsible for any additional cleaning costs incurred. The cost of any damage or breakages must be paid to Bedw Barn or their representative. Bedw Barn or their representative shall be allowed access to the accommodation at any reasonable time during the holiday for any reason they may deem fit.
To permit the owners reasonable access to the property, to carry out any urgent maintenance, particularly to the pool room.
Not to sublet or share the property except with persons nominated when booking. The maximum number of persons allowed at the property is clearly stated and must not be exceeded. (Owners reserve the right to terminate the hire without notice and without refund in case of a breach of this condition).
All children, young people or other vulnerable people must be supervised at all times.

Cancellation
If the Hirer wishes to cancel the booking prior to the six week period before occupation for non-insurable reasons he/she should advise Bedw Barn immediately by telephone, followed by a confirmatory letter. Upon receipt of such letter the Owners will (but without any obligation to the Hirer) use their best endeavors to obtain a replacement letting and, if such replacement is obtained, will then refund to the Hirer any monies paid less a handling charge (excluding deposits).
If the cottage is unable to be relet the Owner shall be entitled to retain all payments already made and to recover, if not already paid, the balance of the hiring charge.

Cancellation/Travel Insurance Cover
Insurers will reimburse your irrecoverable travel or accommodation charges if you or a member of your party is unable to take your holiday as arranged due to any cause beyond your control, occurring after payment of the premium.
We suggest that you contact your usual Insurance Agent and take out an appropriate policy. It remains the hirer’s responsibility to arrange their insurance cover.

Non-availability of Property - REFUNDS
If, for any reason beyond the Owner's control, the property is not available on the date booked, all rent paid in advance will be refunded in full. (Including the deposit)
The Hirer shall have no further claims against the Owner.

Caring for your Safety
Every reasonable effort has been made to indicate possible safety hazards in the property description. However, it is the hirer’s responsibility (particularly parents with young children or other vulnerable people) to inspect the property and grounds immediately on arrival and note any possible hazards.
Check the layout of your holiday property so that in an emergency you can get out quickly and easily.
Please read and respect any warning/hazard/restriction notices that the owners have placed in the property. Young and vulnerable people should be protected from all appliances, chemicals, and combustible materials at all times.
Never touch hot appliances and always use the tools provided.
There will be no running, jumping, banging, racing, skipping etc within the property.
The Hirer should pay particular attention to the working farm adjacent to the property and ensure that they or their guests do not trespass onto the farm without the prior permission of the farm owner.

Parental Supervision
The Hirer is advised that though the pool area has been treated with an anti-slip coating, care should be taken at all times when using the pool, sauna, aromasteam unit , spa, and surrounding areas.

Smoking is expressly prohibited within the cottage.

Fire assembly point is in the car park.

The Countryside
Please remember that the countryside activity (farming etc) and animals can be noisy, unpredictable and smelly at times!

Arrival and Departure Times
Bedw Barn is available after 3.00 p.m. on the day of arrival and must be vacated by 10.00 a.m. on the day of departure. (All times are local times).

Bed linen
We provide bed linen and the beds are fully made up and ready for your arrival.
Towels are also provided.

Cot/Baby/Other special requirements
Please request to the owners, who will endeavor to help, though cannot guarantee availability.

Parking
There is room for three cars in the parking area. If you intend to bring more than three cars you are obliged to inform the owners before arrival.

Complaints
Every effort has been made to ensure that you have an enjoyable and memorable holiday. If however, you have any cause for complaint we are anxious that remedial action is taken as soon as possible.
It is essential that you contact the Owner or their representatives immediately if any problem arises so that it can be speedily resolved. Discussion with the Owner or their representative whilst you are in residence usually enables shortcomings to be rectified straight away. If you cannot make contact with the Owner or their representative or if the complaint is not rectified to your satisfaction please write to the address below to arrive at Bedw Barn within 7 days of your departure date.
Please help us to help you by following this procedure which is designed to effect the speediest possible investigation and rectification of complaints. We cannot subsequently consider any complaints or enter into any related correspondence unless this procedure has been followed.

Reception Service
We, or our representatives, will leave the key in the front door and give you time to settle in before welcoming you to Bedw Barn.

Commitment to Quality
As an established family run business, the owners work to provide you with quality accommodation, and to assist you with your holiday plans once you have arrived.
Every reasonable effort has been made to ensure that the descriptions/photographs are accurate and all statements by the Owners are made in the honest belief that they are accurate at the time. However, all distances are approximate and facilities may be altered or withdrawn for reasons outside the control of the owner for which we cannot accept responsibility.
We will notify you of any major amendments to the booking at the earliest possible opportunity thereafter.
All information is given in good faith but the Owners makes no warranties as to such information (or any part of it) as ongoing improvements may mean that the particulars become incorrect or incomplete.
Bedw Barn are not liable to the Hirers or third parties for any loss or damage arising from breach of contract, negligence, mis-representation or otherwise.
Bedw Barn Holiday Cottages reserve the right to implement Force Majore and therefore is not liable for circumstances caused by conditions beyond its control, including natural disasters, riots, strikes, acts of terrorism, sanitary disruption, civil unrest, war, restrictions by local authorities.